Terms and Conditions of Warranty

ISAW® All-in-One Meter – 5-Year Limited Warranty

The 5-year limited warranty:

• Covers manufacturing defects of your ISAW® All-in-One Meter.

• Is valid only in Malaysia.

• Covers a replacement with an equivalent ISAW® All-in-One Meter in the event of a certified non-repairable manufacturer's defect.

• Is valid only for the original purchaser of the ISAW® All-in-One Meter and is non-transferable.

• Is void if the meter is defaced or altered.

• Is valid only if the warranty form is correctly completed, legibly submitted, and either posted to Accu Pro Marketing Sdn Bhd (Malaysia Office) or registered online within 30 days from the date of purchase.

The 5-year limited warranty does not cover:

• Accessories (e.g., lancing device, pouch)

• Consumables (e.g., batteries, test strips, lancets)

• Wear and tear parts (e.g., battery contact points, LCD screen, flip cover, etc.)

• Loss or damage arising from or related to:

  • Abuse, tampering, modification, or disassembly by unauthorized personnel

  • Negligence or misuse, including:

    • Accidental damage

    • Improper storage

    • Exposure to moisture, extreme temperatures, sand, dust, or other environmental hazards

    • Failure to follow usage instructions stated in the user manual

  • Natural disasters such as fire, flood, or lightning

  • Deficiencies in consumable parts, including battery leakage

  • Units with removed, illegible, or tampered serial numbers.